]> i-scream Git - www.i-scream.org.git/commitdiff
Introduce our own bug tracking.
authorTim Bishop <tim@bishnet.net>
Tue, 15 Jul 2003 21:07:55 +0000 (21:07 +0000)
committerTim Bishop <tim@bishnet.net>
Tue, 15 Jul 2003 21:07:55 +0000 (21:07 +0000)
www/contents.inc
www/left.inc
www/support.shtml [new file with mode: 0644]
www/support.xhtml [new file with mode: 0644]

index e80cc41c05c4bfe66ff90931a5f6466bfaa709ca..fa5403902667bc790887aedccd0a5202061af98a 100644 (file)
        
        <center><h3>Project News</h3></center>
 
+       <p align="justify">
+        <b>Tuesday 15 July 2003</b><br><br>
+       We have moved the i-scream support and bug tracking to a new
+       facility on the i-scream server. For further details please
+       see <a href="/support.shtml">this</a> page.
+       </p>
+       
        <p align="justify">
         <b>Sunday 8 June 2003</b><br><br>
         The i-scream website, email, and cvs facilities are now all
@@ -19,7 +26,7 @@
          <img src="/powerlogo.gif" width="171" height="64" border="0" alt="Powered By FreeBSD">
         </a>
        </p>
-
+       
        <p align="justify">
         <b>Wednesday 7 May 2003</b><br><br>
         We've <a href="http://www.freshmeat.net/projects/libstatgrab">
index 20163acbd5730d5a6c2186f962e00138e1fc318a..64faabe80765aa04c1d14ff56606006e63a9e291 100644 (file)
@@ -30,7 +30,8 @@
        <br>
        <a href="/cvs.shtml">CVS Repository</a><br>
        <a href="/mailinglists.shtml">Mailing Lists</a><br>
-       <a href="http://sourceforge.net/tracker/?atid=381463&group_id=24439&func=browse">Bug Tracking</a><br>
+       <a href="/support.shtml">Bug Tracking</a><br>
+       <a href="/support.shtml">Support</a><br>
        <br>
        <a href="/license.shtml">Licensing</a><br>
        <p>
diff --git a/www/support.shtml b/www/support.shtml
new file mode 100644 (file)
index 0000000..eb070af
--- /dev/null
@@ -0,0 +1,66 @@
+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
+
+<!--
+    $Author$
+    $Id$
+-->
+
+
+<html>
+
+<head>
+ <title>i-scream Support</title>
+ <meta name="description" content="How to get support or submit bugs for i-scream.">
+ <meta name="keywords" content="i-scream, project, credits, central,monitoring,system, unix, linux, nt, server, alert">
+</head>
+
+<body bgcolor="#ffffff" link="#0000ff" alink="#3333cc" vlink="#3333cc" text="#000066">
+
+<table border="0" cellpadding="2" cellspacing="2">
+ <tr>
+  <td valign="top">
+<!--#include virtual="left.inc" -->
+  </td>
+  <td valign="top">
+<!--#include virtual="title.inc" -->
+
+<font face="Arial" size="2">
+<h2>i-scream Support</h2>
+
+<p>i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a> to track
+support requests. We've set up two addresses to help seperate the two main
+types of requests.</a>
+
+<h3>bugs@i-scream.org</h3>
+
+<p>
+If you have found a bug or problem with an i-scream program send an
+email to this address. Your message will be logged and one of the developers
+will get back to you with more information. Hopefully we'll be able to fix
+the bug.
+</p>
+
+<h3>support@i-scream.org</h3>
+
+<p>
+If you need some assistance with an i-scream program you should email
+this address. One of the developers will be able to help attempt to
+sort out you problem. Please make sure you read the documentation
+<em>before</em> sending us an email.
+</p>
+
+<p>
+Once your email has been received you will get an acknowledgement by
+email and details of how to view your tickets over the web.
+</p>
+
+</font>
+
+<!--#include virtual="bottom.inc" -->
+  </td>
+ </tr>
+</table>
+
+</body>
+
+</html>
diff --git a/www/support.xhtml b/www/support.xhtml
new file mode 100644 (file)
index 0000000..eb070af
--- /dev/null
@@ -0,0 +1,66 @@
+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
+
+<!--
+    $Author$
+    $Id$
+-->
+
+
+<html>
+
+<head>
+ <title>i-scream Support</title>
+ <meta name="description" content="How to get support or submit bugs for i-scream.">
+ <meta name="keywords" content="i-scream, project, credits, central,monitoring,system, unix, linux, nt, server, alert">
+</head>
+
+<body bgcolor="#ffffff" link="#0000ff" alink="#3333cc" vlink="#3333cc" text="#000066">
+
+<table border="0" cellpadding="2" cellspacing="2">
+ <tr>
+  <td valign="top">
+<!--#include virtual="left.inc" -->
+  </td>
+  <td valign="top">
+<!--#include virtual="title.inc" -->
+
+<font face="Arial" size="2">
+<h2>i-scream Support</h2>
+
+<p>i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a> to track
+support requests. We've set up two addresses to help seperate the two main
+types of requests.</a>
+
+<h3>bugs@i-scream.org</h3>
+
+<p>
+If you have found a bug or problem with an i-scream program send an
+email to this address. Your message will be logged and one of the developers
+will get back to you with more information. Hopefully we'll be able to fix
+the bug.
+</p>
+
+<h3>support@i-scream.org</h3>
+
+<p>
+If you need some assistance with an i-scream program you should email
+this address. One of the developers will be able to help attempt to
+sort out you problem. Please make sure you read the documentation
+<em>before</em> sending us an email.
+</p>
+
+<p>
+Once your email has been received you will get an acknowledgement by
+email and details of how to view your tickets over the web.
+</p>
+
+</font>
+
+<!--#include virtual="bottom.inc" -->
+  </td>
+ </tr>
+</table>
+
+</body>
+
+</html>