--- /dev/null
+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
+
+<!--
+ $Author$
+ $Id$
+-->
+
+
+<html>
+
+<head>
+ <title>i-scream Support</title>
+ <meta name="description" content="How to get support or submit bugs for i-scream.">
+ <meta name="keywords" content="i-scream, project, credits, central,monitoring,system, unix, linux, nt, server, alert">
+</head>
+
+<body bgcolor="#ffffff" link="#0000ff" alink="#3333cc" vlink="#3333cc" text="#000066">
+
+<table border="0" cellpadding="2" cellspacing="2">
+ <tr>
+ <td valign="top">
+<!--#include virtual="left.inc" -->
+ </td>
+ <td valign="top">
+<!--#include virtual="title.inc" -->
+
+<font face="Arial" size="2">
+<h2>i-scream Support</h2>
+
+<p>i-scream uses <a href="http://www.bestpractical.com/rt/">RT</a> to track
+support requests. We've set up two addresses to help seperate the two main
+types of requests.</a>
+
+<h3>bugs@i-scream.org</h3>
+
+<p>
+If you have found a bug or problem with an i-scream program send an
+email to this address. Your message will be logged and one of the developers
+will get back to you with more information. Hopefully we'll be able to fix
+the bug.
+</p>
+
+<h3>support@i-scream.org</h3>
+
+<p>
+If you need some assistance with an i-scream program you should email
+this address. One of the developers will be able to help attempt to
+sort out you problem. Please make sure you read the documentation
+<em>before</em> sending us an email.
+</p>
+
+<p>
+Once your email has been received you will get an acknowledgement by
+email and details of how to view your tickets over the web.
+</p>
+
+</font>
+
+<!--#include virtual="bottom.inc" -->
+ </td>
+ </tr>
+</table>
+
+</body>
+
+</html>
i-scream / www.i-scream.org.git / blobdiff